FAQ
Bandana questions
How do I know what size to order?
Please measure your pets neck before ordering. Then simply follow the size guide that is included in each product page.
Size up if your pet is fluffy or if you like tying the 2 ends rather than using the snaps.
How do I wash my bandanas?
Our bandanas are handmade, so we recommend hand washing in room temperature soapy water and air drying.
How should I tighten my bandana when I want a fit that is more snug?
If your bandana is a little loose on your dog and you want a fit that is a little more snug, we suggest folding the top down, tie the 2 ends into a knot and then snap the buttons together.
Order questions
How long will it take to recieve my order?
It takes 5-9 business days for orders not containing collars and/ or leashes to arrive. Collars and leashes take 10-14 days to be shipped (based on inventory).
Do you ship internationally?
We ship within the U.S.
Do you accept returns?
No, we do not accept returns.
Please be sure to use our size guide before ordering.
If you have any problems with your order reach out to us by emailing at shopfreckledpaw@gmail.com
or message us on Instagram @thefreckledpaw.